Delivery Information

All prices quoted include free delivery.

We aim to deliver within 7 days however, due to the personalised nature of Personalised Stories products this is conditional on the requirements detailed in the Orders section being met.

Delivery is by Royal Mail first class postage to UK postal codes only.

Each product is sent out separately to avoid damage.

We reserve the right to ship products at a later date (up to 28 days after purchase) where the product ordered is not in stock at the time of purchase. In this situation you will be contacted and offered cancellation together with a full refund.

We cannot be held responsible for disruption to shipping caused by industrial disputes or action outside our direct control. If such disruption occurs you will be contacted and offered cancellation together with a full refund.